Shipping & Delivery

At Doveflair, we are committed to delivering your made-to-order apparel as quickly and efficiently as possible. This policy outlines our shipping procedures to ensure you have a clear understanding of when your order will arrive.

Shipping Areas (US Only)

Doveflair ships orders to customers within the United States only. We do not currently offer international shipping outside the USA.

Order Processing Time

All products sold on our website are made to order. Once payment is confirmed, orders enter processing.

• Order processing time: 1–2 business days

Processing time includes order verification, production setup, and preparation for shipment. Orders cannot be modified or canceled once production begins.

Shipping Costs

We offer free standard shipping on every order shipped within the United States.

• Standard Shipping: Free on all orders
• International shipping: Not available

Shipping & Delivery Time

After processing is completed, orders are shipped using standard shipping services.

• Shipping transit time: 4–7 business days
• Total estimated delivery time: 5–9 business days (processing + transit)

Delivery times are estimates and begin once the order has shipped.

Order Tracking

Once your order ships, a tracking number will be provided.

• Tracking activation: 24–48 hours after shipment

You can check the status of your order at any time using our Order Tracking page.

Delivery Issues

If your order appears delayed, stuck in transit, or marked as delivered but not received, please review the tracking information first.

If the issue remains unresolved, contact our support team with your order number and tracking details for assistance.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an incorrect or incomplete address is provided, delivery delays or failed delivery may occur. We are not responsible for orders shipped to addresses entered incorrectly by the customer.

Lost Packages

If a package is confirmed as lost in transit, please contact our support team with your order number and tracking information.

We will review the situation and guide you on the next steps based on the available shipping information.

Shipping Delays

Shipping delays may occur due to carrier issues, weather conditions, holidays, or other circumstances beyond our control.

If your order is delayed beyond the estimated delivery timeframe, please contact our support team for assistance.

Billing & Address Responsibilities

Customers are responsible for ensuring that billing and shipping information entered at checkout is accurate and up to date.

Address changes may not be possible once an order has entered processing.

Legal Notes (Liability & Compliance)

Doveflair is not responsible for shipping delays, delivery failures, or losses caused by factors outside our control, including carrier-related issues or incorrect address information provided by the customer.

This Shipping Policy works together with our other store policies to support our made-to-order business model.

Relationship to Returns & Refund Policy

Shipping issues related to defective or incorrect items are handled according to our Returns & Refund Policy.

Payment-related questions can be reviewed on our Payment Policy page.

Contact Information

If you have questions about shipping or need assistance with an order, please contact us.

Doveflair
Address:1604 E. Berryville Lane, Noble, Illinois 62868, United States
Email: support@doveflair.com

Customer support response time: within 1 business day.